Surcharges and reductions
Flexible cancellation conditions in summer 2023
Room cancellations are only valid in writing.
In case of late arrival or early departure we charge 100 % of the agreed price.
Cancellation conditions in winter 2022/23
If the following cases occur, you can always cancel or postpone your booking free of charge:
Cancellations are only valid in writing.
Reservation and prepayment
In order to fix your written reservation we kindly ask you to make a prepayment of € 200,- per adult on our account. IBAN: AT65 3622 9000 0072 2728 BIC: RZTIAT22229 Raiffeisenbank Regionalbank Fügen-Kaltenbach-Zell eGen
Bank transfer of the confirmed room costs is only possible IN ADVANCE. For the rest we kindly ask you to pay the hotel bill the evening before your departure CASH!
Credit cards: Mastercard, Visa, EC/Debit card (Please consider the limit of your card abroad)
We kindly ask to pay additional costs and extras CASH
General terms and conditions
In case of cancellation or early departure the cancellation conditions of the AGBH (General terms and conditions of the hotel industry) apply. Thank you for your understanding.
Although you might already look forward to your holidays there is always the risk that something comes up or happens. In order to avoid unnecessary costs we recommend to protect yourself: The travel cancellation insurance Hotelstorno-Plus does not only offer protection against fees in case of cancellation or early departure but it also covers e.g. the costs of helicopter rescue. In this way you can enjoy your holidays in Austria having the best insurance protection.
So that your dream holidays do not turn into a nightmare:
Our travel cancellation insurance: Confide your holidays in Austria to us. Simply calculating the insurance rate and booking at
European cancellation insurance
Information Hotel Cancellation Plus
Information Hotel Cancellation Premium
If you book on our website you enjoy our fantastic benefits for guests who book directly!
* valid on daily rates, cannot be combined with other discounts
» General terms and conditions
Whether you go winter hiking or cross country skiing - at our place unlimited winter pleasure is waiting for you!
Get a little pretaste of our hotel
Winter prices 2022/23