Surcharges and reductions
Reservation and prepayment
In order to fix your written reservation we kindly ask you to make a prepayment of € 200,- per adult on our account. IBAN: AT59 3636 0000 0012 2721 BIC: RZTIAT22360 Raiffeisenbank Zell am Ziller, Bankstelle 6281 Gerlos
Bank transfer of the confirmed room costs is only possible IN ADVANCE. For the rest we kindly ask you to pay the hotel bill the evening before your departure CASH! Credit cards: Unfortunately, we do not accept credit cards! EC card: (Please consider the limit of your card abroad) only for paying current daily prices, not for paying package weeks or extras!
General terms and conditions
In case of cancellation or early departure the cancellation conditions of the AGBH (General terms and conditions of the hotel industry) apply. Thank you for your understanding.
Although you might already look forward to your holidays there is always the risk that something comes up or happens. In order to avoid unnecessary costs we recommend to protect yourself: The travel cancellation insurance Hotelstorno-Plus does not only offer protection against fees in case of cancellation or early departure but it also covers e.g. the costs of helicopter rescue. In this way you can enjoy your holidays in Austria having the best insurance protection.
So that your dream holidays do not turn into a nightmare:
Our travel cancellation insurance: Confide your holidays in Austria to us. Simply calculating the insurance rate and booking at
If you book on our website you enjoy our fantastic benefits for guests who book directly!
» General terms and conditions
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Our TOP winter prices & packages for 2019/20
At the winter-opening 2019/20 in Gerlos a great program awaits you!