The safe holidays in the mountains

In the hotel and catering industry, the 2-G rule applies: Vaccinated - Recovered. Guests must present a valid vaccination certificate or confirmation of having passed COVID-19 upon arrival. Children up to 12 years are exempt from the 2-G rule.

From now on, in addition to the 2-G rule, you need a PCR test valid for 72 hours or proof of a booster vaccination to enter Austria.

Vaccinated

The EU-compliant vaccination certificate, the yellow vaccination card, a vaccination card as well as a printout or a PDF (e.g. on a mobile phone) of the data from the e-vaccination card are valid as proof of vaccination.

Immunisation by two partial vaccinations: After receiving the second vaccination, the validity period of the vaccination certificate is 270 days and at least 14 days must have elapsed between the two vaccinations.

A Janssen vaccination (Johnson & Johnson) is still valid for 9 months until 2.1.2022 (from the 22nd day after vaccination).
Attention: From 3.1.2022 a Janssen vaccination in Austria is only valid with a 2nd dose. From the day of the second vaccination, it is then valid for 9 months.

Recovery

A convalescent certificate is valid for 180 days. A medical certificate is valid for 180 days after an expired infection with SARS-CoV-2. This must have been proven by molecular biology (e.g. PCR test). An official certificate of segregation is also valid for 180 days.

Regulation for children

• The obligation to present valid proof does not apply to children up to the age of 12.
• The Ninja Pass is treated as equivalent to a 2-G pass and is therefore also valid as proof of admission to restaurants, cinemas or cable cars.
• For children from 12 to 15 years of age, the Holiday Ninja Pass is available as an exception to the 2-G proof for young people who have not been vaccinated or have not been fully vaccinated. The Holiday-Nina Pass is available at the hotel.

How does the Holiday Ninja Pass work?

• The requirement for the passport is serial testing. This means that at least 3 tests must be carried out within 5 days, at least 2 of which must be PCR tests. The PCR test kits are available free of charge in the resort and can be done as a gargle test in the hotel room. The antigen test can be done free of charge in the hotel. If a consistently valid test certificate with PCR and/or antigen test is available within these 5 days and is also carried along, this means equality with the 2G status, even for days 6 and 7 without further test certificates. This allows the stay in hotels, restaurants, leisure facilities and the use of cable cars.

FFP2 Masks mandatory in all indoor public areas.

• Minimum 2 meters distance to other guests
• Hand washing facilities and hand sanitizer available at all areas for our guests and staff
• We're keeping things spotless with our enhanced and rigorous cleaning and hygiene protocols.
• No arrivals for guests with any covid 19 related symptoms. Thank you for your understanding.
• FFP2 Masks mandatory in all indoor public areas.

• More distance between tables. Reservation for all mealtimes required
• Highest standards of cleanliness and hygiene in the buffet area (hand sanitizer) or meals will be served at the table
• FFP2 masks mandatory - except at your own table.

• Social distance in the spa area guaranteed due to entrée limitations.
• Airing all rooms on a regular basis

We always recommend to take out travel insurance

The Hotelstorno Plus insurance not only covers the cost of cancellation, but also pre departure, helicopter rescue and much more. Therefore you are also protected during your stay in Austria.

With the Hotelstorno Plus the following cases are covered:

• COVID 19 disease
• Covid 19 disease of a close relative and caretaking is necessary
• Fiver or suspicion of covid 19 disease, also if the test is negative
• Positive test without any symptoms
• Close relative is covid 19 positive and you have to stay in quarantine

Our Travels insurance: Entrust your holiday in Austria to us. Follow the link to calculate the cost and book right away.

https://start.europaeische.at/index.php?key=hsp&AGN=10016672

So that you can plan your winter holiday 2021/22 without worries, we guarantee you a free cancellation up to 14 days before arrival should one of these reasons apply:

• in the event of a border closure
• Lockdown in your home town/region
• Lockdown in Tyrol/Zillertal/Gerlos

Free cancellation of your winter booking possible up to 1 month before arrival.

• Cancellations can only be made in written form
• Until 1 month before arrival no cancellation fees
• 1 month to 14 days before arrival 70% of the total booking amount apply
• In the last 2 weeks before arrival: 90 % of the total booking amount apply

• Cancellations can only be made in written form
• Until 3 month before arrival no cancellation fees
• 3 month before arrival: 40 % of the total booking amount apply
• 1 month to 14 days before arrival: 70 % of the total booking amount apply
• In the last 2 weeks before arrival: 90 % of the total booking amount apply